Council warn of tax scam

Crewe Guardian: Council warn of tax scam Council warn of tax scam

CHESHIRE East Council is warning residents to be on their guard against a Council Tax ‘refund’ scam.

The fraud works by an email being sent from REFUND@direct.gov.uk claiming individuals are eligible for a Council Tax refund and asks for confidential bank and credit card details and passwords.

The email also implies association with local government.

Cheshire East Council never texts or emails residents to request personal information. If refunds are due or there is any change to a resident’s bill then statements will be sent through the post.

The Council is urging residents to not give out their bank or credit card details, as this potentially gives unscrupulous people access to your money.

Clr Peter Raynes, cabinet member in charge of finance, said: “This is a total scam. We are warning residents not to get sucked into filling in forms and giving away financial or personal information to unscrupulous conmen.

“Unfortunately, some people may be taken in. However, Cheshire East Council never texts or emails residents in this way to request personal or financial information.

“If refunds are due, or there is any change in your bill, then statements will be sent through the post. We either refund the money direct if you pay by direct debit or by cheque sent to the bill payer's address.

“We have alerted Cheshire police to this issue and would urge people to be vigilant. If you receive this scam email you should delete it and not complete the form and contact the police.”

Anyone who receives such a message should not reply to it.

Scams should be reported at actionfraud.police.uk or by calling 0300 123 2040.

If you suspect you have been the victim of a council tax scam, call the Citizen’s Advice Consumer Service on 08454 040506 to report it and to get advice.

Comments

Post a comment

Remember you are personally responsible for what you post on this site and must abide by our site terms. Do not post anything that is false, abusive or malicious. If you wish to complain, please use the ‘report this post’ link.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree