FDR Law Residential Conveyancing has been recognised for its outstanding customer service to its clients by The ESTAS, the biggest award scheme in the UK residential property industry.

Tim Jordan, head of residential conveyancing, said: “We’re absolutely delighted to have been shortlisted. At FDR Law we are passionate about the level of service we deliver to our clients and we know they always have a choice.

“This proves all the hard work the team put in has paid off.”

The winners will be announced at the annual ESTAS Conveyancer Awards on October 19 hosted by TV property expert Phil Spencer.

Phil said: “Our job is to highlight firms who are providing exceptional levels of customer care throughout the home moving process.

“At The ESTAS we believe the only way to judge the performance of a conveyancer is to ask the clients who have experienced the whole service through to completion.

“Firms that enter The ESTAS have already sent a clear message that they are passionate about customer service so to make it on to the shortlist is a huge achievement in itself.”

The results are based purely on feedback from customers who were asked a series of questions about the service they received during the home moving process.

More than 7,000 customers completed the survey.